This is a one-time charge that will appear on your statement as SZ PUB HUB.
At SZ Pub Hub, we value customer satisfaction. This Refund Policy explains when and how refunds may apply.
Refunds may be considered only under these conditions:
Project has not yet started.
Significant delay caused by our team without prior communication.
Service delivered is completely different from what was agreed.
Once a project is in progress (initial drafts, concepts, or previews shared).
If dissatisfaction is due to personal preference after agreed requirements were met.
For missed deadlines caused by incomplete client information.
Completed and delivered projects.
If work has started but not completed, a partial refund may be issued after deducting costs for time and resources spent.
Clients must request cancellation within 48 hours of placing the order.
After this period, cancellations may not be accepted if work has already begun.
To request a refund, contact us at [email protected] with your order details.
Approved refunds will be processed within 7–10 business days back to your original payment method.
